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Tuesday
Jan262010

The Wide World of Writing Projects, aka "Neurosis 101"

I don't blog about clients. Bad for business. Not that I have anything bad to say about them (I have really great clients), but not everyone is comfortable seeing their project's details splayed about on a blog for the whole world--or my 10 devoted readers--to see. 

Not blogging about clients is probably for my own protection as well. A new or potential client doesn't need to stumble across my blog and read about how I'm making stuff up as I go, I went to noon yoga instead of working on their deadline, or that one of my cats barfed on their project draft. (Not that any of that happens around here. Uh-uh. Nope. NEVER.)

However, I did have an "incident" occur long enough ago that I think it's now safe to blog about it. 

A writer friend--someone much smarter and more talented than me--was busy with projects and couldn't take on a job, so she recommended me to the client as a replacement. It was a rush job--huge amount of work, one-week deadline. I had a 10 minute meeting with the client, was handed a mountain's worth of papers, and off I went. 

I will say this for myself: I am a conscientious worker. My need to please works to a client's advantage as I aim to go above and beyond what's called for to prove what an invaluable, wonderful, treasure of a worker I am. 

So I write this 15-page report and send it off with an e-mail that I've cleared my schedule and am available all day to work on edits, if need be. And I wait. And wait. 

Nothing.

Two days go by. This project was huge. Why haven't I heard anything? My neurosis kicks in. They must hate it. And me. They're probably e-mailing my friend, asking her why she recommended such a loser to them.

I lecture myself to stop being dramatic. I know I did good work. I send another e-mail, just to follow-up and make sure I gave them everything they need. Please let me know if I may be of further assistance.

Silence. 

That's it. I go over the deep end. Not only do they hate me, they can't be bothered to e-mail me back because they are in the midst of a major damage control iniative, caused by my lackluster performance, and they don't know how to give me feedback without damaging my psyche for life.

I turn to Blair--Blair the verb--and ask if I'm overreacting. What does Mr. Cheerful say? "Huh. That is weird you haven't heard from them. That doesn't sound good."

AAAAAAIIIEEEE!!! If Blair thinks it's bad, it must be 200x worse than I thought!

Finally, the following week, I get a response: "We mailed your report out last week. Looked good! Thanks so much for all your help. We'll be in touch soon as we have several other projects we'd like to hire you for."

Seriously? Suddenly the earth rights itself and I'm floating on air. That's right, I AM good. I should probably up my rates. You know, being a superstar stud writer like I am. 

Until the next project comes in and I fall back into neuroses, wondering if I've managed to pull one off, yet again. 

What exactly is the age when full and unswerving self-esteem kicks in? Let's hope I'm approaching it. 

Until then, I need to go mop some cat barf off a project.

Cheers,

Dena 

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Reader Comments (7)

Sadly, this is all too familiar, the roller coaster ride of self-esteem. I have felt the same highs and lows and I'm still waiting for the ride to smooth out.

Seeing as I am MUCH older than you, I'm not sure that it ever does. Maybe that's a good thing, it means we care about our work.

I don't know about Blair, but Bob just shakes his head when I'm convinced a client thinks I'm a loser, and he subtly reminds me that I'm not writing for the New York Times when I show him compliments. Actually, that's where I get my self-esteem.

January 26, 2010 at 3:32 PM | Unregistered CommenterLisa

sounds like my sales calls - everyday.

:)

January 26, 2010 at 7:48 PM | Unregistered Commenterkim

Been there, done that. Every single day for 30+ years. If you ever stumble on the cure, please let me know, OK?

January 26, 2010 at 7:55 PM | Unregistered CommenterBernie

Thank God. I was worried (!!) people were going to read this and be like, "Huh. Yeah, can't relate."

January 26, 2010 at 8:56 PM | Unregistered CommenterDena

I can totally relate to that, especially when I first went all freelance all the time. Now I think it's worse when I hear from a client too often. I start wondering why they need to tell me so many things—did I screw up everything I sent back? Do they hate my editing style? Too light? Too heavy-handed? These days I'm happiest when they leave me alone and pay me on time—and hire me again for a new project.

January 26, 2010 at 9:09 PM | Unregistered CommenterIris

Oh, Dena! You make me SO proud. One of my girls actually inherited my neuroses.

January 27, 2010 at 1:09 AM | Unregistered CommenterMom

There are clients that leave you alone? Clients that pay on time? Who are these wonderful people, because I never met them in 10 years of freelancing, LOL! Be good to them. Be very, very good to them.

January 28, 2010 at 1:20 PM | Unregistered CommenterBernie

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